Contact Center Solutions

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Contact Center Solutions

Ameyo is an all-in-one software based communication solution that manages end-to-end customer journeys  and consistently delivers exceptional customer experiences. It is a powerful and highly flexible IP-based customer contact system that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

  • Connect with your customers on their terms. Manage all of your contacts—for email, chat, SMS, IM, and social media—the same way you manage your inbound and outbound voice interactions.
  • Leverage this complete, omnichannel contact center solution to match callers with the most appropriate resources every time they contact you. Your agents gain call context, both real-time and historical. Your customers receive a differentiated experience.
  • Reduce your expenses by using lower-cost channels.
  • Consistently deliver a unified, seamless, and highly personalized experience that builds your brand and customer engagement loyalty.
  • Review our infographic to see how Customer Experience IS the Battleground now—and why it’s imperative to keep pace with your customers’ expectations.