Modern arts museum
Web design
Who we are
TAWASOL: Empowering organizations across Saudi Arabia and the GCC with technology that puts people first, drives purposeful innovation, and enables measurable success.
About TAWASOL
Founded in 2010, TAWASOL has been redefining customer experience and technology solutions in Saudi Arabia and the GCC for over 15 years. From innovative CX platforms—including omni-channel contact centers and AI-driven speech analytics—to digital transformation and low current systems, our journey has always been anchored by our core promise: People, Innovation, and Success.
Talk to our Experts
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Empowering insurance clients who represent 28% of the Saudi market.
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Partnering with 50% of Saudi Arabia’s major telecom operators: STC, Mobily, and Lebara.
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Partnering with 50% of Saudi Arabia’s major automotive brands.
15+ years empowering organizations with integrated CX, ICT, and digital solutions.
Presence Across PIF Giga Projects
Aligned with Vision 2030
Eid Fitr Mubarak
Wishing our partners and community a joyful Eid filled with connection, growth, and continued success.
Tawasol Establishes Quality Control Department
Tawasol announces the establishment of its Quality Control Department, led by Mohammad El Habashy.
With over 13 years of experience across Saudi Arabia and Egypt, he brings strong expertise in low-current systems and large-scale project delivery.
He will oversee quality across key functions, ensuring compliance, continuous improvement, and enhanced customer satisfaction.
AI Voice Bot: Speaks Arabic, understands Saudi business
AI that truly speaks your customers’ language.
Tawasol’s AI Voice Bot communicates in Arabic with a Saudi dialect and accent, creating natural, human-like conversations that customers trust.
Implemented in Saudi Arabia Supported by local teams Designed for multiple industries
Get in Touch for a Demo
Learn more
Integrator Rising Star 2025
At the Corning’s Night of Gratitude 2025, a well-organized evening featuring insightful discussions, strong networking opportunities, and a forward-looking perspective on future collaboration.
We are pleased to share that we were awarded
Integrator Rising Star 2025
reflecting the strength of our partnership with Corning and the progress achieved together.
People First
Our team is the heart of TAWASOL, and our clients are our partners. Every solution is designed to empower people and deliver real value.
Innovation with Purpose
We don’t innovate for the sake of it. We apply technology intelligently, from AI to speech analytics, to solve real challenges.
Enabling Success
When the right people meet purposeful innovation, success follows naturally. That’s the outcome we create for our clients, industries, and communities.
TAWASOL SOLUTIONS
We deliver and maintain integrated, scalable, and compliant solutions across three main pillars:
Customer Experience (CX)
Putting people first by ensuring every customer interaction is seamless and consistent.
Digital Transformation & AI Solutions
Driving innovation with purpose—using technology to make organizations smarter, faster, and more effective.
Low Current Systems & Infrastructure
Ensuring success through reliable, compliant systems that keep operations secure and connected.
Implementation
Bringing solutions to life with seamless deployment—ensuring every system, workflow, and interaction is delivered accurately, efficiently, and with people at the center.
Support
Protecting your operations through reliable, continuous support—keeping systems secure, connected, and performing at their best long after implementation.
Success Stories
Enabling Success Across Industries
STC Channels – Redefining CX with Omni-Channel Excellence
From 100 to 500+ agents, TAWASOL built Saudi Arabia’s first large-scale work-from-home contact center and delivered a fully integrated omni-channel solution, setting a new benchmark for CX resilience.
Automotive Industry – Driving CX Excellence with Abdul Latif Jameel & Petromin
For over 7 years, TAWASOL has transformed the customer journey for Saudi’s largest automotive distributors—boosting sales, streamlining service bookings, and improving satisfaction & retention with AI, automation, and omni-channel engagement.
Insurance Industry – Redefining CX with Saudi Insurance Leaders
With a 28% market share and partnerships with Tameeni & Bcare, TAWASOL empowers insurers with AI solutions, omni-channel platforms, and CRM integrations—all while maintaining compliance with Insurance Authority standards.
TRUSTED BY INDUSTRY LEADERS
We’re trusted by leading organizations who share our belief that people are at the center of success.
John Richmond
Seven Consulting – executive director
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Alexander Brown
Seven Creative – marketing director
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Tiffany Anderson
Seve Media – CEO
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Bernard Blackwood
Seven & CO – marketing director
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Maria Green
Seven Dev – marketing director
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Projects
Our portfolio speaks better than words!
AllItem designLogo designWeb design
Minimalistic workspace
Web design
Red space
Web design
Illumination
Item design
Neon waves
Web design
The future is now
Logo design
Reflections project
Item design
VR vibe
Logo design, Web design
Stereo exchange
Logo design
Quadro
Item design, Logo design
Sound check
Web design
Virtual reality kit
Item design
Pricing plans
Perfect solution for any business!
Light
For small companies
$
39
99
- + 24/7 Customer Support
- – Club membership
- – Personal Assistance
- – Free Updates
Regular
For medium companies
$
46
- + 24/7 Customer Support
- + Club membership
- + Personal Assistance
- – Free Updates
Popular
Extended
For large companies
$
125
- + 24/7 Customer Support
- + Club membership
- + Personal Assistance
- + Free Updates
Yazan Mamoun Abu Zannad
CEO, Tawasol
“At TAWASOL, our success begins and ends with people. Technology is only as powerful as the purpose behind it—and our purpose is to connect, empower and create meaningful impact.”
STRATEGIC PARTNERS
Our innovation is amplified through partnerships with global technology providers and local industry leaders. Together, we deliver solutions that combine global expertise with local understanding—ensuring outcomes that matter.
How we work
Working with us is simple!
1.
Discussion
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2.
Concept
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3.
Final strategy
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4.
Implementation
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5.
Testing & evaluation
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6.
Support & updates
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CONTACT US
Talk to our experts
Riyadh, Jeddah
info@tawasoltech.com
For clients & partners
Call Us +966 5 66 41 83 83
Sundays to Thursdays 9 AM – 6 PM
Sundays to Thursdays 9 AM – 6 PM